Appointments and referrals

The Walton Centre arranges appointments with you, which suit you.

We will confirm your appointment by letter and will enclose all the information that you may require to attend your appointment. It is important to read the letter in full, as it may give you specific instruction or information relating to the clinic or consultant that you are due to see.

In clinic, people are seen according to their appointment time and not according to the time they arrive at the hospital. Please aim to arrive 20 minutes before your appointment time.

If for any reason the appointment date and time is unsuitable, please change it by telephoning the number on your appointment card or letter. We will be happy to rearrange your appointment to a more convenient time, providing you cancel within a reasonable time. 

However, if a patient did not attend (DNAs) their hospital appointment and did not tell us beforehand, the appointment will go unused.

Last year The Walton Centre alone had 9,638 DNAs, which is 10 per cent of our appointment slots. Please help us to help others. If you are unable to attend your appointment, please let us know as soon as you can so we can arrange for someone else to take your slot.



The Walton Centre NHS Foundation Trust receives 40,000 referrals each year. We aim to process all referrals within 24 hours.


How to be referred

Appointments at The Walton Centre are made via GPs or through a consultant at another hospital. If you are a patient and you are interested in any of our services, please discuss with your GP.