Contact details

Complaints and right of appeal

If you are unhappy with the outcome of your request or with the way the Trust has handled your request, you can seek to resolve this through the complaints or appeals process. Any complaints or requests for appeals should be directed in the first instance to the Freedom of Information Officer.

Freedom of Information Officer
Second Floor
Sid Watkins Building
Lower Lane
Fazakerley
Liverpool
L9 7BB

Direct line: 0151 556 3037

All complaints will be dealt with in accordance with the local resolution stage of the Trust’s Complaints Policy & Procedure. If you are unhappy with the outcome of your complaint or appeal, you have the right to complain to the Information Commissioner at the following address:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF