Why does the Trust need my information?

We ask you to share information with us so that we can provide you with the highest standard of care we possibly can.

This information is known as your “Health Record” and is stored securely by the Trust in either paper or electronic form. This information provides NHS staff with the information they need in order to ensure that the delivery of your care continues to be of the highest standard. It includes:

• Name, address, date of birth

We collect your name, address and date of birth this information enables us to send you letters about your care e.g. appointment letters.  This information is also used to identify you and distinguish you from other patients.
*Please inform the Trust if any of the above information changes.
• Next of Kin

We will collect details of your next of kin, this person should be the person that you wish be contacted in an emergency.  Your next of kin has no legal right to any confidential information held about you or to make any decisions about your care.
If an individual wishes to make a decision about your care they must obtain the appropriate legal Power of Attorney.

• Telephone numbers

We will collect contact telephone numbers for you which will be used to contact you about your care. 

*Your contact numbers will not be provided to any 3rd parties without your consent or unless we have a lawful/legal basis to do so.

• Ethnicity

There is a legal requirement for us to collect your ethnicity to ensure that we provide a fair, open organisation where all patients receive equal treatment.

An individual’s ethnicity can also have a bearing on the type of illnesses an individual is susceptible to. Anonymised information on patient’s illnesses/disease and their ethnicity is passed by the Trust to the Department of Health who shares this information with the World Health Organisation to identify patterns in illness or diseases.

If you require further information on the services provided please contact the Trust's Equality and Diversity Department on 0151 556 3396.

• Disability, Language preferences

This information is collected to enable us to provide care which meets your needs e.g. accommodate wheelchair users, provision of an interpreter.
If you require further information on the services provided please contact the HR Team on 0151 529 8442.

• Religion

We offer all patients a Chaplaincy service. Your Religion is passed to our Chaplains who run this service to enable them to visit you whilst in hospital to ensure the pastoral and spiritual needs of patients, their families and staff members are adequately addressed.

• Healthcare and Treatment provided by the Trust

This includes information such as appointment letters, outpatient visits, overnight stays at the hospital, notes and reports.  This will be detailed information held in both paper and electronic forms and will be shared amongst clinical staff employed by us to provide your care.

• Results of x-rays, bloods and any other tests

You may have provided samples e.g. urine, blood, etc. which will be processed by our laboratory, or, if a specialised test, with a partner laboratory.

The results of these tests are stored by the Trust and form part of your Health Record.

• GP Details

When you receive any form of healthcare from us, whether this is a visit to the Emergency Department or an outpatient’s appointment, we will write to your GP detailing the reason for your visit and provide a summary of the care you received.  

It is therefore very important that we have the correct details for your GP as a delay in receiving this information could affect ongoing care required.