Information for outpatients

Visiting The Walton Centre during COVID-19 restrictions

At The Walton Centre, the safety of our staff and patients has and always will be our highest priority. To ensure this is maintained during this unprecedented time, we have introduced strict social distancing measures. This has meant treatment area capacity being reduced to allow more distance between patients. 

We are also operating increased cleaning and infection control measures between patient treatments. As a result, these measures mean a reduction in the number of patients we can safely see and treat each day.

Click the poster to read about what you will need to do when entering the hospital, and watch the video below for more information:



The Walton Centre has two main on-site Outpatient departments: one in the main building and one in the Sid Watkins Building (which is near to the main building).

Please check your appointment information to ensure you are aware of the correct location of your appointment. 

It is important that you bring the following to your appointment:

  • Your appointment letter
  • Your regular prescription list (if you have one)
  • Any tablets or medicines that you are currently taking, including those which may be for any non-neurological conditions you have, for example asthma, heart disease.

The Walton Centre aims for patients to be seen on time, however this is not always possible.  If your clinic appointment is delayed, you will be notified. 

Prof Tom Solomon

It is important that you bring with you the medication that you need for that day of your appointment, particularly if you have to take your medicine at certain times of the day.

**Please note that self checkin has been suspended due to the COVID-19 outbreak. Please report to reception in the first instance when arriving for an appointment**

It is important to note that The Walton Centre is a teaching hospital. Medical students and junior doctors undergo education and training in all clinical environments. If you would prefer not to have a junior doctor present during your consultation please let the nurse in charge or your consultant know.

Patient Experience Team

You can also find out more about our Patient Experience Team and how to make a comment, compliment or complaint here.