Volunteering

Volunteering at The Walton Centre

 

Join our volunteering team and meet other like-minded people committed to making a difference to patients and their families.

Our volunteers are a really important part of everyday life here at The Walton Centre. From keeping patients company to meeting and greeting or delivering much needed supplies on our trolley service, our patients, visitors and staff are never far away from a volunteer.

We have over 70 volunteers who provide a range of different roles, in a number of different places within our hospital. There are volunteering opportunities to suit people’s individual needs or interests.

Volunteering opportunities are open and available from the age of 16 with no upper age limit. Our longest serving volunteer has notched up 23 years at The Walton Centre. 

They include the following roles or areas where roles could be based:

  • Neuro Buddy: Sometimes patients may not have any relatives or they are unable to visit them during their stay in hospital. This can be a lonely time for a patient, and our volunteers are able to act as a companion for them by either simply listening or having a conversations.
  • Out Patient Service: Many patients aren’t sure how to find the department they need for their appointment. This role involves engaging with patients, signposting to the relevant department or assisting with questionnaires.
  • Meet and Greet Service: Being a point of contact for an anxious patient can be rewarding. Our Meet & Greet volunteers project a warm, friendly image, welcoming patients, visitors and guests and assisting with any queries they may have or generally helping them feel at ease.
  • Infection Control: Preventing the spread of infections is essential in our hospitals and this valuable role helps educate patients and visitors as they enter and leave the wards, advising them on the importance of infection control by hand washing before and after entering the ward.
  • Trolley Service: The trolley service visits wards as well as staff offices selling newspapers, confectionery and toiletries. This is also a perfect way to engage with and brighten, a patient's day.

Volunteering opportunities are also available in some of our clinical areas including: Pain Management Programme (available to previous PMP patients only); TonIC (for volunteers with a particular interest in research); Neurophysiology and; Speech and Language Therapy.

Volunteers sign up for a minimum of two hours a week for a six month period and new roles are being developed all the time. Our Volunteer Co-ordinator is Emily Nolan and she is happy to answer questions for anyone considering becoming a volunteer or will help support and co-ordinate roles once someone has joined the team.


If you are interested in becoming a volunteer at The Walton Centre, please contact Emily Nolan, Volunteer Coordinator, on emily.nolan@thewaltoncentre.nhs.uk or phone 0151 556 3750.