COVID-19: Visiting update

Visiting Arrangements: 17 June 2021 update

Suspended visiting until further notice 

Due to the current rate and presentation of Covid in our region, we will continue to restrict visiting to maintain patient safety and reduce the risk of spread of COVID-19 within the region. Visiting at The Walton Centre has been suspended with the exception of Horsley ITU, Lipton Ward and CRU (except for exceptional circumstances as specified below).

Visitors should observe strict two metre social distancing principles whilst moving around the hospital, wear face coverings and adhere to strict handwashing on entering and leaving the hospital and clinical areas. See the below video for more guidance.

 

The following standards should be observed:

  • A maximum of two visitors for patients at the end of their life.
  • One parent or appropriate adult visiting a child, this may include multiple parents although only one may be present at any time.
  • One carer that is supporting someone with a mental health issue such as dementia, a learning disability or autism or other similar complex conditions where not being present would cause the patient to be distressed.
  • In exceptional cases consideration will be given to individual requests following a comprehensive risk assessment.

 

Outpatient appointments

Most of our outpatient appointments are now being undertaken in a different way. When it is necessary to attend the hospital, the patient should attend alone, where this is not possible, either due to potential psychological distress or physical support, one person may accompany the patient attending outpatients, both should wear face coverings.

Please contact the ward or department in advance to discuss appropriate arrangements. Your health, safety and wellbeing, that of our patients, communities and staff across the organisation remain our absolute priority. We will support you to find other ways of keeping in touch with your loved ones in hospital, like phone and video calls. If you are worried please speak to the nurse in charge.

If you are offered a telephone or video consultation and you are concerned about this new way of consultation delivery, please inform a member of our booking team on 0151 556 3213 who will be able to provide support.

If you are concerned regarding a deterioration in your condition, please contact a service appropriate to your needs – either your GP, NHS 111, your clinical team at The Walton Centre for advice or if your symptoms are of an urgent nature, your local A&E department. We would like to reassure you that these services are open and ask that you seek medical help if you need it.

If you believe you or a member of your household has symptoms of coronavirus, please seek advice from the NHS Coronavirus website page.

Inpatient admission (including day-case procedure or diagnostic)

If you are currently on a waiting list for an admission, day-case procedure or diagnostic, please be assured that you have not been forgotten. We are doing everything we can to ensure that your admission is carried out in a timely and safe manner.

Consultants and health care professionals are reviewing their individual patient waiting lists to ensure patients are offered appointments in strict clinical priority order.

If you are concerned regarding a deterioration in your condition, please contact a service appropriate to your needs – either your GP, NHS 111, your clinical team at The Walton Centre for advice or if your symptoms are of an urgent nature, your local A&E department. We would like to reassure you that these services are open and ask that you seek medical help if you need it.

 

Thank you for your continued support and understanding at this challenging time.

We will review these arrangements on a weekly basis and in the context of the environment we are providing care in.

Guidance developed in partnership with NHSE/I and Directors of Nursing/Chief Nurses in Cheshire & Merseyside.