Charity and community support

Listed below are details of charitable and support organisations in the community that you may find useful. 

Inside of entrance of the WaltonCentre

Support for mental health 

Merseycare Urgent Care Team: 0800 145 6570 (Sefton/Liverpool) 

North West Boroughs Urgent Care Team: 0800 051 1508 / 0800 0513 253  

North West Boroughs Switch Board: 01925 664 000 

Cheshire & Wirral Urgent Care Team: 0800 145 6485 

Cheshire Wirral Switch Board: 01244 397 397 

The Neurological Alliance  

www.neural.org.uk/ 

Phone: 01923 882 590 
Email: info@neural.org.uk 

Healthwatch  

www.healthwatch.co.uk/ 

Call: 03000 683 000 

Spinal Injuries Association  

www.spinal.co.uk  

Call: 0800 980 0501 

Multiple Sclerosis Society UK 

www.mssociety.org.uk/

Call: 0808 800 8000 

Macmillan Cancer Support 

www.macmillan.org.uk  

Call: 0207 840 7840 

Brain and Spine Foundation 

www.brainandspine.org.uk 

Call: 0808 808 1000 

Brain Tumour Action 

www.braintumouraction.org.uk 

Call: 0131 466 3116 

Brain Tumour UK  

www.braintumouruk.org.uk

Call: 0845 4500 386 

Epilepsy Action 

www.epilepsy.org.uk

Call: 0808 800 5050 

The Brain Tumour Charity 

www.thebraintumourcharity.org 

Call: 0808 800 0004 

Brains Trust 

www.brainstrust.org.uk 

Call: 01983 292 405 

Anna’s Hope 

www.annashope.co.uk 

Call: 01780 740 492 

Brainwaves 

www.brainwaves-ni.org 

Call: 028 9337 2505 

The Brain Charity 

www.thebraincharity.org.uk 

Call: 0151 298 2999 

North West Ataxia Support Group 

www.thelivewelldirectory.com/Services/128 

Call: 0845 644 0606

Headway 

www.headway.org.uk/supporting-you/in-your-area/groups-and-branches/north-west/headway-liverpool/ 

Call: 07967 770 772

Dystonia UK

www.dystonia.org.uk/liverpool-merseyside 

Call: 0845 899 7126

Stroke Association  

www.stroke.org.uk/finding-support/support-services/liverpool-emotional-support 

Call: 0151 305 0025

FND Hope UK  

www.fndhope.org/about-fnd-hope/fnd-hope-uk/fnd-treatment-uk/ 

Encephalitis Society  

www.encephalitis.info/ 

Call: 01653 699 599 

Safe and Found - A dementia safeguard programme

The MedicAlert Foundation, in partnership with Thames Valley Police, have launched a dementia safeguarding programme, Safe and Found. This new initiative supports those living with dementia and other memory or cognitive conditions.

Safe and Found is available nationally and enables people living with dementia to securely store their Herbert Protocol form digitally. This document contains information that aids a missing person search,
giving the police a better understanding of who they are looking for, what they have done previously and what they may be likely to do in the future. It includes places of importance, routines and habits, their connections, medical details and more.

The Herbert Protocol is a proven strategy in reducing search time and increasing the chance of the individual being found safe and well. MedicAlert is helping to speed up the process by providing quick
access to this critical information in an emergency.

The support of The McLay Dementia Trust makes the Safe and Found programme even more accessible. MedicAlert and The McLay Dementia Trust will be providing the first year of MedicAlert membership free to anyone living with dementia in the UK.

To find out more about Safe and Found or how to apply for free membership through The McLay Dementia Trust grant, please visit the links below

Sue Ryder: Palliative, neurological and bereavement support  

www.sueryder.org/ 

Call: 0808 164 4572

Carers UK  

www.carersuk.org/ 

Call: 0207 378 4999

Citizens Advice  

www.citizensadvice.org.uk 

Advice Line: 0800 144 8848 (England)   
Advice Line: 0800 702 2020 (Wales)
 

Samaritans  

www.samaritans.org 

Call: 116 123 

 

Page last updated: 14 March 2024