COVID-19 information

Visiting is once again welcomed at The Walton Centre. So that we can safely reintroduce visiting, visits should be pre-booked with an allocated appointment slot.

General safety measures remain in place at The Walton Centre - and in our other clinic settings within the community – until further notice. 

Letters to Loved Ones

Following the start of the COVID-19 pandemic in March 2020, we had to take the difficult decision to restrict visiting at The Walton Centre for the foreseeable future. To help you stay in touch with your loved ones during this period, we launched Emails sent to this inbox will be delivered to your loved one wherever they are in the hospital. 

letters to loved ones graphic

How to use the service: 

  1. Start a new email and write your loved one’s ward in the subject line 
  2. Please put your loved one’s name and date of birth at the top of the email 
  3. Write your message 
  4. Send the email to 

Unfortunately we cannot support sending return messages from your loved one. If your loved one has any communication difficulties we will support them appropriately.   

The inbox will be manned 9am-5pm Monday to Friday. 

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Page last updated: 30 December 2021