Accessibility Statement

This accessibility statement applies to The Walton Centre NHS Foundation Trust,

This website is run by The Walton Centre NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website was built to be as accessible as possible:

  • Text can be resized through built in website tools or via browser resizing options
  • Care has been taken to ensure colour combinations deliver a contrast that allows visitors to easily read information. Modern browsers also enable custom user stylesheets to be applied.
  • Site uses HTML5 semantic mark-up and therefore performs well when read by screen readers.

We know some parts of the website are not fully accessible:

  • Certain video content uses automated closed captioning and transcripting, and this is often inaccurate. 
  • Certain pdf and word documents are not accessible.
  • When certain text content uses automated language translation (provided by Google Translate) it may not always be accurate. In this instance if you have a query regarding what has been translated, please do not hesitate to contact your Consultant for clarity.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, braille or another language, please speak to the person who is looking after you whilst at your appointment or in hospital. They will arrange for the information to be provided to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please use the page feedback button at the bottom of the page you are experiencing issues with. Alternatively, you can complete an online enquiry from. Please remember to disclose the relevant page and provide us with as much detail as possible to the problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Walton Centre NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content, Non-compliance with the accessibility regulations and disproportionate burden

The content listed below is non-accessible for the following reasons.

  1. Some web pages may have very minor non-semantic HTML markup issues
  2. Some web pages may have links to PDFs where the change in behaviour is not clear

Content that’s not within the scope of accessibility regulations

PDFs and other documents

Some of our PDF documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages during review.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 03/09/2021. It was last reviewed on 03/09/2021.

This website was last tested on 03/09/2021. The test was carried out by Sitekit.

The approach has been to investigate a small representative selection of page types from the website using a manually run WCAG 2.1 compliant evaluation tool, and methodically resolve any issues. Issues causing the greatest impact have been prioritised.

We intend to work towards WCAG2.1 AA compliance – and where feasible AAA compliance – by incrementally resolving issues as the number of pages investigated increases.

In time, we hope to be in a position where WCAG 2.1 evaluations are regularly scheduled and include all pages.


Page last updated: 09 December 2021