Support in the community

Listed below are details of charitable and support organisations that you may find useful. 

Inside of entrance of the WaltonCentre

Access to exercise and wellbeing

The programme provides improved access to exercise, physiotherapy and counselling support provided by experience and trained professionals for people living with a neurological condition in Cheshire and Merseyside. This has been made possible through the partnership project led by the Neuro Therapy Centre, with Greenbank Sports Academy, Brio Leisure and The Walton Centre, funded by the Community Lottery Fund. People can either self-refer into the programme or be referred by a healthcare professional.

For more information, please see this patient leaflet.

For more information regarding the therapies available and activity timetables click here 

Further information about the activities offered are available click here

Read two patient case studies about how access to exercise and wellbeing has helped them: click hereclick here

A video has been made by the Neuro Therapy Centre about access to exercise and wellbeing.

If you are a healthcare professional and would like more information on this service, please click here.

For more information about this programme, please review our FAQs

Support for mental health 

Merseycare Urgent Care Team: 0800 145 6570 (Sefton/Liverpool) 

North West Boroughs Urgent Care Team: 0800 051 1508 / 0800 0513 253  

North West Boroughs Switch Board: 01925 664 000 

Cheshire & Wirral Urgent Care Team: 0800 145 6485 

Cheshire Wirral Switch Board: 01244 397 397 

Making Every Contact Count

Many long-term diseases in our population are closely linked to known behavioural risk factors. Around 40% of the UK’s disability adjusted life years lost are attributable to tobacco, hypertension, alcohol, being overweight or being physically inactive.

Making changes such as stopping smoking, improving diet, increasing physical activity, losing weight and reducing alcohol consumption can help people to reduce their risk of poor health significantly. 'Making Every Contact Count' (MECC) is an approach to behaviour change that utilises the millions of day to day interactions that organisations and people have with other people to encourage changes in behaviour that have a positive effect on the health and wellbeing of individuals, communities, and populations.

The Cheshire and Merseyside MECC Moments website has a complete directory of local services which you can use to signpost patients and colleagues to useful resources that could help them.

The Neurological Alliance 

Phone: 01923 882 590 


Call: 03000 683 000 

Spinal Injuries Association  

Call: 0800 980 0501 

Multiple Sclerosis Society UK

Call: 0808 800 8000 

Macmillan Cancer Support  

Call: 0207 840 7840 

Brain and Spine Foundation 

Call: 0808 808 1000 

Brain Tumour Action 

Call: 0131 466 3116 

Brain Tumour UK

Call: 0845 4500 386 

Epilepsy Action

Call: 0808 800 5050 

The Brain Tumour Charity 

Call: 0808 800 0004 

Brains Trust 

Call: 01983 292 405 

Anna’s Hope 

Call: 01780 740 492 


Call: 028 9337 2505 

The Brain Charity 

Call: 0151 298 2999 

North West Ataxia Support Group 

Call: 0845 644 0606


Call: 07967 770 772

Dystonia UK 

Call: 0845 899 7126

Stroke Association 

Call: 0151 305 0025

FND Hope UK 

Encephalitis Society 

Call: 01653 699 599 

Safe and Found - A dementia safeguard programme

The MedicAlert Foundation, in partnership with Thames Valley Police, have launched a dementia safeguarding programme, Safe and Found. This new initiative supports those living with dementia and other memory or cognitive conditions.

Safe and Found is available nationally and enables people living with dementia to securely store their Herbert Protocol form digitally. This document contains information that aids a missing person search,
giving the police a better understanding of who they are looking for, what they have done previously and what they may be likely to do in the future. It includes places of importance, routines and habits, their connections, medical details and more.

The Herbert Protocol is a proven strategy in reducing search time and increasing the chance of the individual being found safe and well. MedicAlert is helping to speed up the process by providing quick
access to this critical information in an emergency.

The support of The McLay Dementia Trust makes the Safe and Found programme even more accessible. MedicAlert and The McLay Dementia Trust will be providing the first year of MedicAlert membership free to anyone living with dementia in the UK.

To find out more about Safe and Found or how to apply for free membership through The McLay Dementia Trust grant, please visit the links below

Sue Ryder: Palliative, neurological and bereavement support 

Call: 0808 164 4572

Carers UK 

Call: 0207 378 4999

Citizens Advice 

Advice Line: 0800 144 8848 (England)   
Advice Line: 0800 702 2020 (Wales)


Call: 116 123 

NHS – Help to quit smoking  

Smoke free Liverpool 

Call: 0800 061 4212 or 0151 374 2535


Page last updated: 30 November 2023