Support in the community
Listed below are details of charitable and support organisations that you may find useful.

Access to exercise and wellbeing
The programme provides improved access to exercise, physiotherapy and counselling support provided by experience and trained professionals for people living with a neurological condition in Cheshire and Merseyside. This has been made possible through the partnership project led by the Neuro Therapy Centre, with Greenbank Sports Academy, Brio Leisure and The Walton Centre, funded by the Community Lottery Fund. People can either self-refer into the programme or be referred by a healthcare professional.
For more information, please see this patient leaflet.
For more information regarding the therapies available and activity timetables click here
Further information about the activities offered are available click here
Read two patient case studies about how access to exercise and wellbeing has helped them: click here / click here
A video has been made by the Neuro Therapy Centre about access to exercise and wellbeing.
If you are a healthcare professional and would like more information on this service, please click here.
For more information about this programme, please review our FAQs
Support for mental health
Merseycare Urgent Care Team: 0800 145 6570 (Sefton/Liverpool)
North West Boroughs Urgent Care Team: 0800 051 1508 / 0800 0513 253
North West Boroughs Switch Board: 01925 664 000
Cheshire & Wirral Urgent Care Team: 0800 145 6485
Cheshire Wirral Switch Board: 01244 397 397
Making Every Contact Count
Many long-term diseases in our population are closely linked to known behavioural risk factors. Around 40% of the UK’s disability adjusted life years lost are attributable to tobacco, hypertension, alcohol, being overweight or being physically inactive.
Making changes such as stopping smoking, improving diet, increasing physical activity, losing weight and reducing alcohol consumption can help people to reduce their risk of poor health significantly. 'Making Every Contact Count' (MECC) is an approach to behaviour change that utilises the millions of day to day interactions that organisations and people have with other people to encourage changes in behaviour that have a positive effect on the health and wellbeing of individuals, communities, and populations.
The Cheshire and Merseyside MECC Moments website has a complete directory of local services which you can use to signpost patients and colleagues to useful resources that could help them.
The Neurological Alliance
Phone: 01923 882 590
Email: info@neural.org.uk
Healthwatch
Call: 03000 683 000
Spinal Injuries Association
Call: 0800 980 0501
Multiple Sclerosis Society UK
Call: 0808 800 8000
Macmillan Cancer Support
Call: 0207 840 7840
Brain and Spine Foundation
Call: 0808 808 1000
Brain Tumour Action
Call: 0131 466 3116
Brain Tumour UK
Call: 0845 4500 386
Epilepsy Action
Call: 0808 800 5050
The Brain Tumour Charity
Call: 0808 800 0004
Brains Trust
Call: 01983 292 405
Anna’s Hope
Call: 01780 740 492
Brainwaves
Call: 028 9337 2505
The Brain Charity
Call: 0151 298 2999
North West Ataxia Support Group
www.thelivewelldirectory.com/Services/128
Call: 0845 644 0606
Headway
www.headway.org.uk/supporting-you/in-your-area/groups-and-branches/north-west/headway-liverpool/
Call: 07967 770 772
Dystonia UK
www.dystonia.org.uk/liverpool-merseyside
Call: 0845 899 7126
Stroke Association
www.stroke.org.uk/finding-support/support-services/liverpool-emotional-support
Call: 0151 305 0025
FND Hope UK
www.fndhope.org/about-fnd-hope/fnd-hope-uk/fnd-treatment-uk/
Encephalitis Society
Call: 01653 699 599
Safe and Found - A dementia safeguard programme
The MedicAlert Foundation, in partnership with Thames Valley Police, have launched a dementia safeguarding programme, Safe and Found. This new initiative supports those living with dementia and other memory or cognitive conditions.
Safe and Found is available nationally and enables people living with dementia to securely store their Herbert Protocol form digitally. This document contains information that aids a missing person search,
giving the police a better understanding of who they are looking for, what they have done previously and what they may be likely to do in the future. It includes places of importance, routines and habits, their connections, medical details and more.
The Herbert Protocol is a proven strategy in reducing search time and increasing the chance of the individual being found safe and well. MedicAlert is helping to speed up the process by providing quick
access to this critical information in an emergency.
The support of The McLay Dementia Trust makes the Safe and Found programme even more accessible. MedicAlert and The McLay Dementia Trust will be providing the first year of MedicAlert membership free to anyone living with dementia in the UK.
To find out more about Safe and Found or how to apply for free membership through The McLay Dementia Trust grant, please visit the links below
Sue Ryder: Palliative, neurological and bereavement support
Call: 0808 164 4572
Carers UK
Call: 0207 378 4999
Citizens Advice
Advice Line: 0800 144 8848 (England)
Advice Line: 0800 702 2020 (Wales)
Samaritans
Call: 116 123
NHS – Help to quit smoking
https://www.nhs.uk/live-well/quit-smoking/nhs-stop-smoking-services-help-you-quit/
Smoke free Liverpool
Call: 0800 061 4212 or 0151 374 2535
Page last updated: 30 November 2023