COVID-19 Restrictions to remain in place at our hospital

We would like to remind you that the restrictions currently in place across the NHS will remain for the foreseeable future. This includes limitations on visiting patients, and infection control measures such as wearing face masks, temperature checks and maintaining social distancing when at our hospital.

Information for Families and Carers

Patient & Family Experience Team 

The Patient Experience Team can help by providing a welcoming, accessible and confidential service to patients, carers, relatives and friends, such as: 

  • Emotional and practical support 
  • Confidential advice and signposting for further support  
  • General enquiries and information 
  • Help with resolving any concerns or advise on how to raise a formal complaint 

The team also help the trust develop and shape the care and service provided by sharing feedback from patients, their families and carers. The Trust aims to learn from the experiences of our patients, their families and carers to continually improve. 


Brain Charity – Information Desk 

This information desk is provided by The Brain Charity and staffed by volunteers in line with COVID-19 restrictions.  

It contains: 

  • A wide range of leaflets about neurological and neurosurgical conditions 
  • General information about support groups and welfare benefits 
  • Details of the support available from The Brain Charity 
  • A free helpline direct to The Brain Charity and Stroke Association 
  • A virtual appointment system for inpatients  
Information for Patients and Carers

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Page last updated: 23 July 2021