Visiting a patient

What you need to know when attending The Walton Centre

Visiting is once again welcomed at The Walton Centre. We suspended visiting due to COVID-19 to protect our patients and colleagues. Although COVID-19 infection is still present in our communities, we understand how important visits are as a source of emotional support and wellbeing for our patients.

So that we can safely reintroduce visiting, visits should be pre-booked with an allocated appointment slot. Patients and their visitors are advised to contact the Ward Manager to arrange visits.

Visitors and individuals accompanying patients to appointments are not routinely required to wear a facemask unless this is a personal preference or there is an outbreak in the area being visited.

Unfortunately visitors are not permitted for patients who are admitted to the hospital electively, and who are asked to undertake a period of isolation prior to their admission. This is to ensure we can make sure we can continue with the planned patient treatments as much as possible.

Visitors are asked not to attend if:
• If you are feeling unwell
• Have respiratory symptoms
• Have received a positive COVID-19 test result within the last 10 days
• Have been a contact of someone with COVID-19 within the past 10 days
• Had diarrhoea or vomiting within the past 48 hours, you must not attend. Please cancel your visit and notify ward staff.

Whilst in our hospital, ensure you continue to follow infection control guidance as advised by staff. Please wear a mask at all times, clean your hands using soap and water before entering and leaving the ward areas, and consider social distancing where possible.

Please note, visiting may be restricted or suspended with immediate effect if there are concerns about the spread of infection on our wards or in our communities.

The Walton Centre is working hard to ensure that we provide the best patient care possible, and we ask that you please respect our staff. However difficult things may seem for you, we are all here to help.

Please be kind and respect our staff who greet you and work hard to look after you - we are here to keep you safe and we kindly request your support to help us do this.

Thank you for your understanding.

Page last updated: 28 February 2023