In this section...

  1. Complaints and right of appeal
  2. Contact form
  3. Directions and car parking
  4. Environmental information regulations
  5. Freedom of Information requests
  6. How to make a Freedom of Information Request
  7. Media enquiries
  8. Request access to health records
  9. Ward/Department phone numbers

Complaints and rights of appeal

 

If you are unhappy with the outcome of your request or with the way The Walton Centre has handled your request, you can seek to resolve this through the complaints or appeals process. Any complaints or requests for appeals should be directed in the first instance to the Freedom of Information Officer. 

Freedom of Information Officer 
Second Floor 
Sid Watkins Building 
Lower Lane 
Fazakerley 
Liverpool 
L9 7BB 

Direct line: 0151 556 3038 

All complaints will be dealt with in accordance with the local resolution stage of the Trust’s Complaints Policy and Procedure. If you are unhappy with the outcome of your complaint or appeal, you have the right to complain to the Information Commissioner at the following address: 

The Information Commissioner 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF