Accessibility Statement

 

Accessibility Statement

The Walton Centre NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to The Walton Centre website, www.thewaltoncentre.nhs.uk

This website is run by The Walton Centre NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website was built to be as accessible as possible:

  • Text can be resized through built in website tools or via browser resizing options
  • Care has been taken to ensure colour combinations deliver a contrast that allows visitors to easily read information. Modern browsers also enable custom user stylesheets to be applied.
  • Site uses HTML5 semantic mark-up and therefore performs well when read by screen readers.

We know some parts of the website are not fully accessible:

  • Certain pdf and word documents are not accessible.
  • When certain text content uses automated language translation (provided by Google Translate) it may not always be accurate. In this instance if you have a query regarding what has been translated, please do not hesitate to contact your Consultant for clarity.

 Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance listed below.

Non-compliance with the accessibility regulations

Some form controls do not have labels (WCAG 1.3.1).

These issues will be fixed when we find them, either through accessibility audits or regular content review:

Some pages and documents have a reading age higher than 16 (WCAG 3.1.5). We regularly review our written information to ensure everyone can understand it, but sometimes we have to publish information of a legal or clinical nature. Where possible, we link to additional information that is easier to read.

Some of our PDFs do not have accessible titles:

we know PDFs and closed file formats are difficult to use for people with accessibility needs, so wherever possible we use open standards (such as CSV) and HTML pages instead. Where we find documents that are not accessible, we will either fix them, convert them to HTML pages, or remove them.

Some of our embedded videos may not have names that are readable by screen readers (WCAG 4.1.2).

Content that's not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. For example, we do not plan to fix board papers published before September 2018.

We know PDFs and closed file formats are difficult to use for people with accessibility needs, so wherever possible we use HTML pages instead.

If you need any information in an accessible format, please contact us.

Auto-generated captions

Some of the videos we publish include auto-generated captions. Auto-generated captions comply with accessibility regulation, but if you see anything wrong in any of our video captions, please contact us.

Preparation of this accessibility statement

This statement was prepared on 21 April 2026.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, braille or another language, please speak to the person who is looking after you whilst at your appointment or in hospital. They will arrange for the information to be provided to you.

If you find any problems or think we are not meeting accessibility requirements, please email: wcft.communications@nhs.net, where your email will be picked up and responded to by the Communications and Marketing Department.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please use the page feedback button at the bottom of the page you are experiencing issues with. Alternatively, you can complete an online enquiry form. Please remember to disclose the relevant page and provide us with as much detail as possible to the problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).